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IT Service Status
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Outage
Planned Outage
Service Note
Degradation
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TypeService OfferingBeginEnd
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TypeService OfferingBeginEnd
Planned Outageplanned
Storage Services for the University Community
Starting at 6:00 a.m. on Sunday May 31st Per SN change ticket CHG0037022 the OIT Storage team will be applying an update to the production storage that underlies files.umn.edu/nfs.umn.edu. There will be intermittent connectivity outages between 6 and 7 a.m. If you have any questions or concerns please contact us at storage@umn.edu
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 13:00:0005/31/2015 08:00 AM
CHG0037022 - Code update Storage Services for the University Community
Planned Outageplanned
Human Resources Management
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 31, from 6:00am-noon for planned maintenance.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 17:00:0005/31/2015 12:00 PM
CHG0037084 - 5/31 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, May 31, from 6:00am-noon for planned maintenance.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 17:00:0005/31/2015 12:00 PM
CHG0037084 - 5/31 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, May 31, from 6:00am-noon for planned maintenance.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 17:00:0005/31/2015 12:00 PM
CHG0037084 - 5/31 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Human Resources Management
Human Resources Management (PeopleSoft) will be unavailable Sunday, June 7, from 6:00am-noon for planned maintenance.
2015-06-07 11:00:0006/07/2015 06:00 AM
CHG0037085 - 6/7 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, June 7, from 6:00am-noon for planned maintenance.
2015-06-07 11:00:0006/07/2015 06:00 AM2015-06-07 17:00:0006/07/2015 12:00 PM
CHG0037085 - 6/7 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, June 7, from 6:00am-noon for planned maintenance.
2015-06-07 11:00:0006/07/2015 06:00 AM2015-06-07 17:00:0006/07/2015 12:00 PM
CHG0037085 - 6/7 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, June 14, from 6:00am-noon for planned maintenance.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, June 14, from 6:00am-noon for planned maintenance.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Human Resources Management
Human Resources Management (PeopleSoft) will be unavailable Sunday, June 14, from 6:00am-noon for planned maintenance.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Human Resources Management
Human Resources Management (PeopleSoft) will be unavailable Sunday, June 21, from 6:00am-noon for planned maintenance.
2015-06-21 11:00:0006/21/2015 06:00 AM2015-06-21 17:00:0006/21/2015 12:00 PM
CHG0035392 - June Enterprise Applications Monthly Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, June 21, from 6:00am-noon for planned maintenance.
2015-06-21 11:00:0006/21/2015 06:00 AM2015-06-21 17:00:0006/21/2015 12:00 PM
CHG0035392 - June Enterprise Applications Monthly Release Window
Planned Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, June 21, from 6:00am-noon for planned maintenance.
2015-06-21 11:00:0006/21/2015 06:00 AM2015-06-21 17:00:0006/21/2015 12:00 PM
CHG0035392 - June Enterprise Applications Monthly Release Window
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TypeService OfferingBeginEnd
Planned Outageplanned
Wired Network
On Friday, March 27 at 5:00 a.m., OIT engineers will be upgrading the operating system on TelecomB-CN-02. This device provides network connections to coordinate off-campus locations. There will be a brief 10 minute outage while the device re-boots.
2015-03-27 10:00:0003/27/2015 05:00 AM2015-03-27 11:00:0003/27/2015 06:00 AM
CHG0036981 - Upgrade IOS on TelecomB-CN-02 to version 15.1
Planned Outageplanned
Classroom Recording
Camtasia Relay service is being upgraded. We expect the upgrade to take 1 hour. See the following knowledge base article for more information: https://umnprd.service-now.com/nav_to.do?uri=kb_view.do?sysparm_article=KB0018916
2015-03-29 16:00:0003/29/2015 11:00 AM2015-03-29 18:30:0003/29/2015 13:30 PM
CHG0036753 - Classroom Recording
Planned Outagedegradation
Email Services
Google has updated their page... The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. This only affected IMAP connections to Gmail. This is off of their web site: http://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=b3bbd35b24ab6614b89bf98e79cb54f5 You can check here also for updates. Work around please use the web based email. gmail.umn.edu
2015-03-30 14:59:5503/30/2015 09:59 AM2015-03-30 18:05:0403/30/2015 13:05 PM
PRB0043442 - Slow Email
Planned Outageoutage
Enterprise Web-Based Reporting
UM Reports is currently giving an error of "UM Reports is currently down due to technical issues. We apologize for the inconvenience." Staff are aware of this issue and are working to resolve this as soon as possible
2015-03-31 13:39:4803/31/2015 08:39 AM2015-04-02 21:10:3504/02/2015 4:10 PM
PRB0043446 - UM Reports Is Down
Planned Outagenote
Finance Administration Systems
The "Secure Connection" issue you have experienced with PeopleSoft 8.9 is a browser compatibility issue between the 8.9 version of PeopleSoft and Firefox 37.0.1. If you would like to continue to use Firefox with PeopleSoft (EFS, HRSS, Student,) please downgrade to version 35.x. Otherwise, Microsoft Internet Explorer or Google Chrome should also work fine. Keep in mind that all PeopleSoft 8.9 instances are now read only. Testing has shown that Firefox 37.0.1 works with the soon to be released 9.x instances of PeopleSoft (which will be released Monday 4/20). Thank you for your cooperation with this browser restriction.
2015-04-02 15:39:5704/02/2015 10:39 AM2015-05-11 20:49:2505/11/2015 3:49 PM
PRB0043449 - Secure Connection Failed error message when logging into PeopleSoft EFS through Firefox
Planned Outagedegradation
Wired Network
The University community is experiencing sporadic internet network connectivity issues. There also seems to be some issue connecting to VPN from off campus. Engineers are aware and are looking at the issue. This appears to be failures to connect to off campus websites from the University. No ETR at this time.
2015-04-06 19:40:3904/06/2015 2:40 PM2015-04-06 21:41:0204/06/2015 4:41 PM
PRB0043453 - Sporadic Internet issues
Planned Outagenote
Human Resources Management
The new 9.2 HRMS application can be accessed via https://myu.umn.edu
2015-04-08 22:00:0004/08/2015 5:00 PM2015-04-20 12:00:0004/20/2015 07:00 AM
CHG0036970 - Enterprise Applications - Static Enterprise Data Window and Upgrade Readiness
Planned Outagenote
Enterprise Student Administration
The new 9.0 Campus Solutions application can be accessed via https://myu.umn.edu
2015-04-08 22:00:0004/08/2015 5:00 PM2015-04-20 12:00:0004/20/2015 07:00 AM
CHG0036970 - Enterprise Applications - Static Enterprise Data Window and Upgrade Readiness
Planned Outagedegradation
Student Services CRM
CRM integration to Peoplesoft is only available as read-only for the duration of the Enterprise Systems Upgrade.
2015-04-08 22:00:0004/08/2015 5:00 PM2015-04-20 12:00:0004/20/2015 07:00 AM
CHG0036970 - Enterprise Applications - Static Enterprise Data Window and Upgrade Readiness
Planned Outagenote
Finance Administration Systems
The new 9.2 EFS application can be accessed via https://myu.umn.edu
2015-04-08 22:00:0004/08/2015 5:00 PM2015-04-20 12:00:0004/20/2015 07:00 AM
CHG0036970 - Enterprise Applications - Static Enterprise Data Window and Upgrade Readiness
Planned Outageplanned
Enterprise Student Administration
The PeopleSoft Student v8.9 application is unavailable while a copy is taken for the Upgrade, and it is converted into "View only" or "Limited update" application.
2015-04-10 04:45:0004/9/2015 11:45 PM2015-04-10 08:10:0004/10/2015 03:10 AM
CHG0036495 - Enterprise Applications - Stop normal application activities
Planned Outageplanned
Human Resources Management
The PeopleSoft Human Resource v8.9 application is unavailable while a copy is taken for the Upgrade, and it is converted into "View only" or "Limited update" application.
2015-04-10 04:45:0004/9/2015 11:45 PM2015-04-10 08:10:0004/10/2015 03:10 AM
CHG0036495 - Enterprise Applications - Stop normal application activities
Planned Outageplanned
Finance Administration Systems
The PeopleSoft Finance v8.9 application is unavailable while a copy is taken for the Upgrade, and it is converted into "View only" or "Limited update" application.
2015-04-10 04:45:0004/9/2015 11:45 PM2015-04-10 08:10:0004/10/2015 03:10 AM
CHG0036495 - Enterprise Applications - Stop normal application activities
Planned Outagenote
ImageNow
ImageNow will remain available to end users during the Enterprise Systems Upgrade (April 10-17). Automated and manual processes within ImageNow that link to PeopleSoft 8.9, will continue to link against 8.9 while it is in a read-only state.
2015-04-10 13:00:0004/10/2015 08:00 AM2015-04-18 02:00:0004/17/2015 9:00 PM
CHG0037011 - ImageNow - changes for the PeopleSoft9.x upgrade
Planned Outageplanned
ULearn
A planned maintenance window has been scheduled in the ULearn Production environment at the below times. Users who attempt to log in may receive a message indicating that the system is undergoing maintenance. Friday, April 10 from 10:00 pm to 2:00 am US-Pacific. Production may briefly be unavailable for up to 20 minutes.
2015-04-11 01:00:0004/10/2015 8:00 PM2015-04-11 05:00:0004/11/2015 00:00 AM
CHG0037024 - Employee Training & Tracking
Planned Outageplanned
Online Course Evaluations
Starting at 5:00PM CST on Thursday, 16 April 2015, eXplorance Blue will be unavailable for a short period while Blue application and database servers are patched and rebooted (CHG0037043). Immediately following (from approximately 5:30 until 9:00PM CST), work will begin to implement the scheduled Enterprise Systems Upgrade for Blue (CHG0037028). During the upgrade window, users will intermittently be unable to login to Blue, submit SRT evaluations, or generate reports.
2015-04-16 07:00:0004/16/2015 02:00 AM2015-04-19 17:00:0004/19/2015 12:00 PM
CHG0037043 - Deploy Critical Patch to Windows Servers (MS15-034)
Planned Outagenote
Camtasia Relay
We have updated the YouTube publishing profile. If you are publishing videos to YouTube from Techsmith / Camtasia Relay you will need to re-set up your profile. Visit this link to learn how: https://umnprd.service-now.com/kb_home/knowledge.do?sysparm_document_key=kb_knowledge,cc354a3d6c07fd00269e81a2a317556a
2015-04-16 16:45:4704/16/2015 11:45 AM2015-04-17 05:24:1104/17/2015 00:24 AM
CHG0037037 - Remove Techsmith Relay (Camtasia) old YouTube profile
Planned Outagedegradation
Drupal
A small group of site developers are experiencing longer queue times for their code to get to the cloud hosting platform. A critical ticket has been opened with Acquia, the hosting vendor, and engineers are working to resolve the issue. Public websites are otherwise available and functioning normally.
2015-04-16 20:04:3304/16/2015 3:04 PM2015-04-16 23:57:2204/16/2015 6:57 PM
PRB0043469 - Drupal Site Requests and Code Deployment Requests Currently Experiencing Delays
Planned Outageoutage
eFROI
The eFROI application will be unavailable Friday 4/17 8:00am to Monday 4/20 6:45am while applications are migrated to the new PeopleSoft environments. Please use the PDF version of the eFROI report if you need to report any injuries over that weekend. (http://www.finsys.umn.edu/riskmgmt/rmforms.html)
2015-04-17 14:00:0004/17/2015 09:00 AM2015-04-17 14:30:0004/17/2015 09:30 AM
CHG0037023 - First Report of Injury Reporting (eFROI) move to PeopleSoft 9.2
Planned Outageplanned
eFROI
The eFROI application will be unavailable Friday 4/17 8:00am to Monday 4/20 6:45am while applications are migrated to the new PeopleSoft environments. Please use the PDF version of the eFROI report if you need to report any injuries over that weekend. (http://www.finsys.umn.edu/riskmgmt/rmforms.html)
2015-04-17 14:00:0004/17/2015 09:00 AM2015-04-17 14:30:0004/17/2015 09:30 AM
CHG0037023 - First Report of Injury Reporting (eFROI) move to PeopleSoft 9.2
Planned Outageplanned
eResearch Central
The Research Administration portfolio including EGMS, RSPP, eProtocol, OHSPortal, REPA, FDUO, and FormsNirvana will be unavailable at 5pm on Friday, April 17th through 7am on Monday, April 20th for ESUP related activities.
2015-04-17 22:00:0004/17/2015 5:00 PM2015-04-20 12:00:0004/20/2015 07:00 AM
CHG0037026 - Research Administration ESUP Tertiary System Upgrade
Planned Outageplanned
Employee Training & Tracking
A planned maintenance window for ULearn has been scheduled for Friday, April 17 from 7:30 pm to 9:30 pm. Production instance may be intermittently unavailable up to 20 minutes during time. Users who attempt to log in to ULearn may receive a message indicating that the system is undergoing system maintenance.
2015-04-18 01:00:0004/17/2015 8:00 PM2015-04-18 03:00:0004/17/2015 10:00 PM
CHG0037041 - ULearn Planned Maintenance Window
Planned Outagedegradation
MyU Portal
Title: Calendar Link Issue - April 20, 2015 There are currently issues with the calendar link in the MyU header. We are currently implementing a solution, and apologize for the inconvenience. Follow System Status for updates. In the meantime, please use the campus links in the alert within the myu portal.
2015-04-20 14:56:3604/20/2015 09:56 AM2015-04-22 21:45:2304/22/2015 4:45 PM
PRB0043472 - Calendar link on myU doesn't work For Duluth, Morris, Rochester.
Planned Outagedegradation
Enterprise Web-Based Reporting
There is a current issue with access to reports containing student data via the reporting center in the new MyU portal. A solution is currently being developed.
2015-04-20 15:12:1704/20/2015 10:12 AM2015-04-21 21:24:1104/21/2015 4:24 PM
PRB0043473 - Access issue to student data reports via reporting center
Planned Outagenote
Web Portals & Blogs
Users with accounts that are not based on staff and student roles are getting a error message "illegal switch user event" when logging into https://myu.umn.edu These accounts do not have a valid ID in peoplesoft so it is expected. This typically impacts sponsored and other guest accounts (this does not apply to employee or student accounts.) If you believe you should have access to the Portal for HR, Finance, or Student systems please work with your supervisor and fill out an ARF: z.umn.edu/accessrequestform If you do not need access please contact Technology Help for options it.umn.edu/help
2015-04-20 15:48:0404/20/2015 10:48 AM2015-04-28 19:45:2304/28/2015 2:45 PM
PRB0043474 - Illegal switch user event logging into Myu
Planned Outagedegradation
Degree Requirements & Planning
Users may be unable to access the following systems: APAS ( Academic Progress Audit System) ECAS (Electronic Course Authorization System) Education Abroad Graduation Planner PCAS (Program and Curriculum Approval System) IT is aware of the issue and is working to resolve it.
2015-04-20 18:24:1604/20/2015 1:24 PM2015-04-20 20:11:1404/20/2015 3:11 PM
PRB0043475 - APAS, ECAS, PCAS, Graduation Planner, Education Abroad - Problems accessing systems
Planned Outagedegradation
Human Resources Management
Multiple users are getting Error 404 messages when they try to perform HR tasks in the MyU Portal. These include accessing pay and benefits information, absence requests and timesheets, and approvals. Clearing web browser cache and cookies and trying alternate web browsers does not resolve the issue. IT staff have mitigated the issue and currently working on a long term solution.
2015-04-20 20:07:5504/20/2015 3:07 PM2015-04-23 18:28:5304/23/2015 13:28 PM
PRB0043476 - Error 404 when performing HR tasks in MyU Portal
Planned Outagedegradation
Degree Requirements & Planning
Some users are reporting a "stack overflow" error when attempting to access APAS. Technicians are currently researching the issue.
2015-04-20 23:40:5104/20/2015 6:40 PM2015-04-21 17:19:3204/21/2015 12:19 PM
PRB0043482 - Java Error when trying to load APAS for some users
Planned Outagenote
Lightweight Directory Access Protocol (LDAP)
Between 4/21 23:44 and 4/22 00:10 the WBOB LDAP proxy server was unreachable, which affected wifi and vpn access. Engineers are currently investigating the root cause.
2015-04-22 04:44:0004/21/2015 11:44 PM2015-05-07 21:33:4705/07/2015 4:33 PM
PRB0043496 - Radius Outage 4/21 23:44 - 4/22 00:10
Planned Outagedegradation
Course Management System (Moodle & Related Software)
Moodle is functional but in a degraded state. There have been periods of slowness during the daytime, starting on Thursday, April 23rd, tapering off in the afternoon, and then resuming each day afterwards during periods of high system use. A cross functional team is actively investigating the root cause. For further updates about this problem, see http://z.umn.edu/moodleapril2015perf
2015-04-23 16:20:0004/23/2015 11:20 AM2015-05-11 14:28:2505/11/2015 09:28 AM
PRB0043513 - Moodle: Slowness due to session locking problem
Planned Outageoutage
Telephone Services
The voicemail system does not answer when dialing 60000 or *5. Engineers are aware and working to resolve the issue as soon as possible.
2015-04-24 23:43:4904/24/2015 6:43 PM2015-04-27 14:56:3804/27/2015 09:56 AM
PRB0043518 - Voicemail Unreachable
Planned Outageplanned
Employee Training & Tracking
A planned maintenance window for ULearn has been scheduled for Saturday April 25 12:00 AM - 2:00 AM. Production may be intermittently unavailable during time
2015-04-25 05:00:0004/25/2015 12:00 AM2015-04-25 07:00:0004/25/2015 02:00 AM
CHG0037094 - ULearn Planned Maintenance Window
Planned Outagedegradation
Turnitin
Due to a technical issue, scheduled background operations of the Turnitin service within Moodle 2.6 are currently running only once per day, overnight. This means that originality scores for student submissions are pulled automatically from Turnitin.com once per day; instructors can click on each submission manually to see an originality score. Also, in some cases, students will need to visit their own forum post in order for that post to be passed to the Turnitin service. Such submissions will be passed to Turnitin overnight as well. We anticipate that this will be fixed on April 29th.
2015-04-25 19:29:4704/25/2015 2:29 PM2015-04-30 16:18:2204/30/2015 11:18 AM
PRB0043520 - Moodle - Turnitin originality scores currently come back to Moodle once daily
Planned Outageplanned
MyU Portal
The MyU Portal will be unavailable on Sunday, April 26 between 6:00 AM and 12:00 noon for planned maintenance.
2015-04-26 11:00:0004/26/2015 06:00 AM2015-04-26 17:00:0004/26/2015 12:00 PM
CHG0035390 - April Enterprise Applications Monthly Release Window
Planned Outageplanned
Human Resources Management
The PeopleSoft Human Resources application will be unavailable on Sunday, April 26 between 6:00 AM and 12:00 noon for planned maintenance.
2015-04-26 11:00:0004/26/2015 06:00 AM2015-04-26 17:00:0004/26/2015 12:00 PM
CHG0035390 - April Enterprise Applications Monthly Release Window
Planned Outageplanned
Official Transcripts
The Official Transcript ordering system (Parchment) will be unavailable for approximately 60 minutes to allow several fixes to the transcript generation process to be applied (SDLCs 124525, 124526 & 124546).
2015-04-26 11:00:0004/26/2015 06:00 AM2015-04-26 17:00:0004/26/2015 12:00 PM
CHG0035390 - April Enterprise Applications Monthly Release Window
Planned Outageplanned
PeopleSoft Financials
The PeopleSoft Enterprise Financials System will be unavailable on Sunday, April 26 between 6:00 AM and 12:00 noon for planned maintenance.
2015-04-26 11:00:0004/26/2015 06:00 AM2015-04-26 17:00:0004/26/2015 12:00 PM
CHG0035390 - April Enterprise Applications Monthly Release Window
Planned Outageplanned
Enterprise Student Administration
The PeopleSoft Campus Solutions application will be unavailable on Sunday, April 26 between 6:00 AM and 12:00 noon for planned maintenance.
2015-04-26 11:00:0004/26/2015 06:00 AM2015-04-26 17:00:0004/26/2015 12:00 PM
CHG0035390 - April Enterprise Applications Monthly Release Window
Planned Outagedegradation
Human Resources Management
There are reports that people are getting an "Authorization Error" when attempting to access areas of the HR workstream that requires DUO authentication. Clearing cache/cookies and using another browser does not appear to resolve this. Staff are looking into this and will provide updates as they become available. For many impacted users, pressing the back button and then clicking the link again has worked to get past the error.
2015-04-27 13:23:0204/27/2015 08:23 AM2015-04-28 17:08:0704/28/2015 12:08 PM
PRB0043521 - Authorization error when attempting to access HR PeopleSoft
Planned Outagedegradation
Shibboleth
The Shibboleth the single sign-on page is working intermittently. Duo Two-Factor authentication requests (especially using push) are also affected. Engineers are working on identifying the root cause and implementing a solution.
2015-04-27 14:00:0004/27/2015 09:00 AM2015-04-28 14:31:3604/28/2015 09:31 AM
PRB0043525 - Single Sign-On intermittent
Planned Outagedegradation
Email Services
Email sent to ListServes ([groupname]@lists.umn.edu) are not being delivered. They are being queued up for future delivery. Engineers are looking into the problem, more information will be made available as it surfaces.
2015-04-27 16:23:1404/27/2015 11:23 AM2015-04-27 20:06:5204/27/2015 3:06 PM
PRB0043523 - Listserve email delivery queueing up (not being delivered)
Planned Outageplanned
Academic Progress Audit System (APAS)
The Academic Progress Audit System (APAS) application will be unavailable for approximately 15 minutes between 4:00 PM and 4:15 PM on April 28th to allow for the roll-out of an emergency fix.
2015-04-28 21:07:0004/28/2015 4:07 PM2015-04-28 21:12:0004/28/2015 4:12 PM
CHG0037112 - Emergency change to Academic Progress Audit System (APAS) to address processing error
Planned Outagedegradation
Wired Network
The State of Minnesota will be doing work that will cause both Network and Phone issues at the Arboretum from 9AM to 3PM today. The Network will be on back-up so will be slow or completely down at times. The Arboretum will be able to receive calls ONLY on number 952-443-1400. All other phone numbers will not be able to receive calls. Calls will go directly to voice mail. The users should be able to place outgoing calls from their phones.
2015-04-29 14:24:3004/29/2015 09:24 AM2015-04-29 20:39:1504/29/2015 3:39 PM
PRB0043540 - Network and Phone degradation of service at Arboretum, 4/29 from 9AM to 3PM
Planned Outagedegradation
Telephone Services
The State of Minnesota will be doing work that will cause both Network and Phone issues at the Arboretum from 9AM to 3PM today. The Network will be on back-up so will be slow or completely down at times. The Arboretum will be able to receive calls ONLY on number 952-443-1400. All other phone numbers will not be able to receive calls. Calls will go directly to voice mail. The users should be able to place outgoing calls from their phones.
2015-04-29 14:24:3004/29/2015 09:24 AM2015-04-29 20:39:1504/29/2015 3:39 PM
PRB0043540 - Network and Phone degradation of service at Arboretum, 4/29 from 9AM to 3PM
Planned Outageplanned
Official Transcripts
The Official Transcript ordering system (Parchment) will be unavailable for approximately 60 minutes to allow several fixes to the transcript generation process to be applied (SDLC 124684).
2015-04-29 20:30:0004/29/2015 3:30 PM2015-04-29 21:30:0004/29/2015 4:30 PM
CHG0035390 - April Enterprise Applications Monthly Release Window
Planned Outagedegradation
Call Center Services
Centergy's reporting feature is not working. This affects calling centers on the Twin Cities campus. Network Engineers are working with the vendor to resolve this issue. No estimated time to resolution available.
2015-05-01 14:24:0905/01/2015 09:24 AM2015-05-07 14:28:4305/07/2015 09:28 AM
PRB0043547 - Centergy reporting feature is not functioning.
Planned Outageplanned
Quality Center
HP will be doing scheduled maintenance to ALM/Quality Center 11.52 from 2 am to 7 am Sunday morning May 3. The application will be unavailable during this time while HP does a DB upgrade on Quality Center.
2015-05-03 07:00:0005/03/2015 02:00 AM2015-05-03 12:00:0005/03/2015 07:00 AM
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Planned Outageplanned
MyU Portal
The MyU Portal will be unavailable on Sunday, May 3, between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-03 11:00:0005/03/2015 06:00 AM2015-05-03 17:00:0005/03/2015 12:00 PM
CHG0037081 - 5/3 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
PeopleSoft Financials
The PeopleSoft Financials (EFS) will be unavailable on Sunday, May 3, between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-03 11:00:0005/03/2015 06:00 AM2015-05-03 17:00:0005/03/2015 12:00 PM
CHG0037081 - 5/3 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administratino (PeopleSoft) will be unavailable on Sunday, May 3, between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-03 11:00:0005/03/2015 06:00 AM2015-05-03 17:00:0005/03/2015 12:00 PM
CHG0037081 - 5/3 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Human Resources Management
The Human Resources Management (PeopleSoft) will be unavailable on Sunday, May 3, between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-03 11:00:0005/03/2015 06:00 AM2015-05-03 17:00:0005/03/2015 12:00 PM
CHG0037081 - 5/3 Enterprise Applications Weekly ESUP Release Window
Planned Outageoutage
PeopleSoft Financials
Some users of the MyU Portal are experiencing abnormally long logon times (~20+ seconds). Engineers are working to restore the system to normal.
2015-05-04 13:14:1305/04/2015 08:14 AM2015-05-06 23:24:5205/6/2015 6:24 PM
PRB0043549 - MyU Portal / PeopleSoft is Slow/Unavailable
Planned Outageoutage
PeopleSoft Student Records Module
Some users of the MyU Portal are experiencing abnormally long logon times (~20+ seconds). Engineers are working to restore the system to normal.
2015-05-04 13:14:1305/04/2015 08:14 AM2015-05-06 23:24:5205/6/2015 6:24 PM
PRB0043549 - MyU Portal / PeopleSoft is Slow/Unavailable
Planned Outagenote
MyU Portal
Abnormally long logon times from earlier this morning have been resolved.
2015-05-04 13:14:1305/04/2015 08:14 AM2015-05-06 23:24:5205/6/2015 6:24 PM
PRB0043549 - MyU Portal / PeopleSoft is Slow/Unavailable
Planned Outagedegradation
PeopleSoft HR
There is an issue preventing students, faculty and staff from accessing the University's public job search (Candidate Gateway) via myu.umn.edu/employment. In the mean time, you can search for jobs in MyU under Key Links > Employment Center > Jobs.
2015-05-04 13:14:1305/04/2015 08:14 AM2015-05-06 23:24:5205/6/2015 6:24 PM
PRB0043549 - MyU Portal / PeopleSoft is Slow/Unavailable
Planned Outagenote
Web Hosting for Departments
System Administrators have brought the Web Hotel system back to normal operation. Problems that users experienced were due to account permissions changes. Affected user accounts on the Web Hotel were corrected. Problem is resolved.
2015-05-04 15:45:4505/04/2015 10:45 AM2015-05-05 16:30:5405/05/2015 11:30 AM
PRB0043550 - Problem: WebHotel users unable to log into WebHotel via sftp to update sites
Planned Outageoutage
Employee Training & Tracking
Currently ULearn is experiencing issues after login. We are working to correct this issue. Thank you for your patience.
2015-05-09 01:29:1805/8/2015 8:29 PM2015-05-09 16:24:3105/09/2015 11:24 AM
PRB0043560 - Ulearn Website is down
Planned Outageplanned
Human Resources Management
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 10, from 6:00am to Noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable on Sunday, May 10 between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
MyU Portal
MyU Portal will be unavailable Sunday, May 10, from 6:00am to Noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administratino (PeopleSoft) will be unavailable on Sunday, May 10 between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Planned Outageoutage
Website Content
Chem.umn.edu is currently down. We are working to on the issue thank you for your patience.
2015-05-13 02:42:2305/12/2015 9:42 PM2015-05-13 15:11:0405/13/2015 10:11 AM
PRB0043568 - chem.umn.edu is down
Planned Outageplanned
Employee Training & Tracking
ULearn will be down due to vendor planned maintenance on Friday 5/15 from 7:30 - 9:30 PM.
2015-05-16 00:30:0005/15/2015 7:30 PM2015-05-16 02:30:0005/15/2015 9:30 PM
CHG0037172 - ULearn Planned Maintenance Window
Planned Outageplanned
Human Resources Management
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Planned Outageplanned
MyU Portal
MyU will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Planned Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Planned Outagedegradation
Human Resources Management
Several Users have reported the following error when trying to log into HRMS: "Authorization Error -- Contact your Security Administrator" Technicians are looking into the resolution.
2015-05-18 13:43:5805/18/2015 08:43 AM2015-05-18 17:54:2805/18/2015 12:54 PM
PRB0043578 - HR login Issue
Planned Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, May 24, from 6:00am-noon for planned maintenance.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, May 24, from 6:00am-noon for planned maintenance.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window
Planned Outageplanned
Human Resources Management
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 24, from 6:00am-noon for planned maintenance.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window
Planned Outagenote
MyU Portal
Some systems will be undergoing scheduled maintenance from 6:00am - noon. You may experience errors within MyU pages. Systems will become fully available again at noon.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window