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IT Service Status
IE BUMPER
Outage
Planned Outage
Service Note
Degradation
IE BUMPER
TypeService OfferingBeginEnd
Planned Outageplanned
VoiceThread
VoiceThread will be doing maintenance on July 4, 2015. It will be unavailable 11PM (07/03/2015) - 1:00AM (07/04/2015). Expect slow VoiceThread service between 11PM (07/03/2015) and 7:00AM (07/04/2015).
2015-06-19 16:31:0006/19/2015 11:31 AM
PRB0043639 - VoiceThread Maintenance July 4, 2015
Planned Outageplanned
VoiceThread
VoiceThread will be doing maintenance on July 18, 2015. It will be unavailable 11PM (07/17/2015) - 1:00AM (07/18/2015). Expect slow VoiceThread service between 1:00AM (07/18/2015) and 7:00AM (07/18/2015). NOTE: This is in addition to the July 4th maintenance.
2015-07-01 15:01:2207/01/2015 10:01 AM
PRB0043655 - VoiceThread Maintenace July 18, 2015
IE BUMPER
Planned Maintenance (+) Expand  (-) Collapse  
TypeService OfferingBeginEnd
Planned Outageplanned
Computer Labs, Learning Spaces, & Testing Centers
Astra Schedule will be unavailable beginning at 11pm on Thursday, July 10, 2015 for a system upgrade. The upgrade will be completed and the system will be available again at the start of business Monday, July 13, 2015
2015-07-11 04:00:0007/10/2015 11:00 PM2015-07-13 12:00:0007/13/2015 07:00 AM
PRB0043658 - Planned Outage of the Astra Schedule System for Upgrade to Version 7.5.12
IE BUMPER
TypeService OfferingBeginEnd
Outageoutage
Employee Training & Tracking
Currently ULearn is experiencing issues after login. We are working to correct this issue. Thank you for your patience.
2015-05-09 01:29:1805/8/2015 8:29 PM2015-05-09 16:24:3105/09/2015 11:24 AM
PRB0043560 - Ulearn Website is down
Outageplanned
Human Resources Management System
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 10, from 6:00am to Noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable on Sunday, May 10 between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Outageplanned
MyU Portal
MyU Portal will be unavailable Sunday, May 10, from 6:00am to Noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Enterprise Student Administration
Enterprise Student Administratino (PeopleSoft) will be unavailable on Sunday, May 10 between 6:00 AM and 12:00 noon for planned maintenance.
2015-05-10 11:00:0005/10/2015 06:00 AM2015-05-10 17:00:0005/10/2015 12:00 PM
CHG0037082 - 5/10 Enterprise Applications Weekly ESUP Release Window
Outageoutage
Website Content
Chem.umn.edu is currently down. We are working to on the issue thank you for your patience.
2015-05-13 02:42:2305/12/2015 9:42 PM2015-05-13 15:11:0405/13/2015 10:11 AM
PRB0043568 - chem.umn.edu is down
Outageplanned
Employee Training & Tracking
ULearn will be down due to vendor planned maintenance on Friday 5/15 from 7:30 - 9:30 PM.
2015-05-16 00:30:0005/15/2015 7:30 PM2015-05-16 02:30:0005/15/2015 9:30 PM
CHG0037172 - ULearn Planned Maintenance Window
Outageplanned
Human Resources Management System
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Outageplanned
MyU Portal
MyU will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, May 17, from 6:00am-noon for planned maintenance.
2015-05-17 11:00:0005/17/2015 06:00 AM2015-05-17 17:00:0005/17/2015 12:00 PM
CHG0035391 - May Enterprise Applications Monthly Release Window
Outagedegradation
Human Resources Management System
Several Users have reported the following error when trying to log into HRMS: "Authorization Error -- Contact your Security Administrator" Technicians are looking into the resolution.
2015-05-18 13:43:5805/18/2015 08:43 AM2015-05-18 17:54:2805/18/2015 12:54 PM
PRB0043578 - HR login Issue
Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, May 24, from 6:00am-noon for planned maintenance.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, May 24, from 6:00am-noon for planned maintenance.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Human Resources Management System
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 24, from 6:00am-noon for planned maintenance.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window
Outagenote
MyU Portal
Some systems will be undergoing scheduled maintenance from 6:00am - noon. You may experience errors within MyU pages. Systems will become fully available again at noon.
2015-05-24 11:00:0005/24/2015 06:00 AM2015-05-24 17:00:0005/24/2015 12:00 PM
CHG0037083 - 5/24 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Employee Training & Tracking
A planned maintenance window has been scheduled. Users who attempt to log in may receive a message indicating that the system is undergoing system maintenance. ULearn may be intermittently unavailable from 12:00 am to 3:00 am.
2015-05-30 05:00:0005/30/2015 12:00 AM2015-05-30 08:00:0005/30/2015 03:00 AM
CHG0037251 - ULearn Planned Maintenance Window
Outageplanned
Storage Services for the University Community
Starting at 6:00 a.m. on Sunday May 31st Per SN change ticket CHG0037022 the OIT Storage team will be applying an update to the production storage that underlies files.umn.edu/nfs.umn.edu. There will be intermittent connectivity outages between 6 and 7 a.m. If you have any questions or concerns please contact us at storage@umn.edu
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outagenote
ImageNow
ImageNow will experience brief intermittent connectivity outages on Sunday, May 31, between 6:00 am and 7:00 am. This is due to patching activity on storage used by the application.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outageplanned
Workflow Gen
On Sunday, May 31st, between 6:00 and 7:00 A.M, OIT will be applying an update to the production storage, causing intermittent storage connectivity for WorkflowGen. During that interval, while you will still be able to login to WorkflowGen, you might experience issues when accessing the storage. The ServiceNow change ticket is CHG0037022.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outageplanned
NetFiles
NetFiles will experience brief intermittent connectivity outages on Sunday, May 31, between 6:00 am and 7:00 am. This is due to patching activity on storage used by the application.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outagenote
General Data Storage
Work has been completed for the storage upgrade. Please check your systems and work with your system administrators if you are having issues.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outageplanned
General Data Storage
Events Calendar will be unavailable on Sunday, May 31, between 6:00 am and 8:00 AM. This is due to patching activity on storage used by the application.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outagenote
General Data Storage
Storage work is complete, systems are being validated.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outageplanned
UMContent
UMContent will be unavailable on Sunday, May 31, between 6:00 and 8:00 AM. This is due to patching activity on storage used by the application.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outageplanned
Moodle
Moodle will experience brief downtimes on Sunday, May 31, between 6:00 am and 8:00 am. This is due to patching activity on storage used by Moodle. Users are encouraged to hold off on critical actions during this window (beginning exams, uploading files, etc). A popup message will be posted in Moodle on Saturday night as additional warning.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outageplanned
Events Calendar
Events Calendar will be unavailable on Sunday, May 31, between 6:00 and 8:00 AM. This is due to patching activity on storage used by the application.
2015-05-31 11:00:0005/31/2015 06:00 AM2015-05-31 12:30:0005/31/2015 07:30 AM
CHG0037022 - Code update Storage Services for the University Community
Outagenote
MyU Portal
Some systems will be undergoing scheduled maintenance from 6:00am - noon. You may experience errors within MyU pages. Systems will become fully available again at noon.
2015-05-31 13:30:0005/31/2015 08:30 AM2015-05-31 15:30:0005/31/2015 10:30 AM
CHG0037084 - 5/31 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Human Resources Management System
Human Resources Management (PeopleSoft) will be unavailable Sunday, May 31, from 6:00am-noon for planned maintenance.
2015-05-31 13:30:0005/31/2015 08:30 AM2015-05-31 15:30:0005/31/2015 10:30 AM
CHG0037084 - 5/31 Enterprise Applications Weekly ESUP Release Window
Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, May 31, from 6:00am-noon for planned maintenance.
2015-05-31 13:30:0005/31/2015 08:30 AM2015-05-31 15:30:0005/31/2015 10:30 AM
CHG0037084 - 5/31 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, May 31, from 6:00am-noon for planned maintenance.
2015-05-31 13:30:0005/31/2015 08:30 AM2015-05-31 15:30:0005/31/2015 10:30 AM
CHG0037084 - 5/31 Enterprise Applications Weekly ESUP Release Window
Outagedegradation
Hardware & Software Maintenance & Management
We continue to monitor for end users having access issues to their "S" drive. Please note: files are not lost and permissions are still the same. A resolution to this issue has been found and tested and is currently being applied. Please contact Technology Help if you are experiencing this issue.
2015-06-01 14:25:4606/01/2015 09:25 AM2015-06-29 14:11:3206/29/2015 09:11 AM
PRB0043595 - Shared drive - not all folders visible
Outagedegradation
PeopleSoft Financials
Technicians are researching reported issues with the performance of PeopleSoft Finance and HRMS application databases.
2015-06-01 15:29:5206/01/2015 10:29 AM2015-06-08 14:05:4806/08/2015 09:05 AM
PRB0043596 - Poor Performance reported in production PeopleSoft Applications (Finance and HRMS)
Outagedegradation
Human Resources Management System
Technicians are researching reported issues with the performance of PeopleSoft Finance and HRMS application databases.
2015-06-01 15:29:5206/01/2015 10:29 AM2015-06-08 14:05:4806/08/2015 09:05 AM
PRB0043596 - Poor Performance reported in production PeopleSoft Applications (Finance and HRMS)
Outageoutage
Hardware & Software Maintenance & Management
Law School end users access to files for local device has been restored. Engineers were able to restore permissions to both Home and Shared file folders for Law Faculty and Staff at approximately 12:45 p.m., June 3rd. A full post-mortem analysis will be forthcoming.
2015-06-03 14:50:1406/03/2015 09:50 AM2015-06-03 18:10:5306/03/2015 13:10 PM
PRB0043600 - Law users do not have local device access to files due to document redirection
Outageoutage
Hardware & Software Maintenance & Management
Law School end users access to files for local device has been restored. Engineers were able to restore permissions to both Home and Shared file folders for Law Faculty and Staff at approximately 12:45 p.m., June 3rd.
2015-06-03 14:50:1406/03/2015 09:50 AM2015-06-03 18:25:0206/03/2015 13:25 PM
PRB0043600 - Law users do not have local device access to files due to document redirection
Outageplanned
Wired Network
On Friday evening between 8:00 pm and 10:00 pm engineers will be moving voice and data network equipment back onto UPS protected power. The equipment was moved to commercial power last Sunday for replacement of the old UPS. There will be a data network outage for the Phillips Wangensteen Building (PWB) when the building aggregator switches are unplugged, moved back to UPS power and powered back on. The outage should be less than 20 minutes.
2015-06-04 12:30:0006/04/2015 07:30 AM2015-06-13 03:00:0006/12/2015 10:00 PM
CHG0037143 - Replacing UPS in room B295 of PWB
Outageplanned
Wired Network
On Sunday June 7th starting around 6:00 AM, there will be a data network outage in the Phillips-Wagensteen Building (PWB) while the building aggregator switches are moved from UPS (uninterruptible power supply) to commercial power. The outage may last up to 20 minutes while the switches power-cycle and reload.
2015-06-04 12:30:0006/04/2015 07:30 AM2015-06-13 03:00:0006/12/2015 10:00 PM
CHG0037143 - Replacing UPS in room B295 of PWB
Outagedegradation
MyU Portal
At approximately 8:11am the service desk began receiving calls that myu was inaccessible for some users. Engineers are investigating.
2015-06-04 13:19:5706/04/2015 08:19 AM2015-06-11 20:40:5706/11/2015 3:40 PM
PRB0043601 - Some users receiving error message when logging into MyU/Moodle/Gmail
Outageplanned
Employee Training & Tracking
A ULearn planned maintenance window has been scheduled for Friday, June 5th from 7:30 - 9:30 pm. Users who attempt to log in may receive a message indicating that the system is undergoing system maintenance.
2015-06-06 00:30:0006/5/2015 7:30 PM2015-06-06 02:30:0006/5/2015 9:30 PM
CHG0037281 - ULearn Planned Maintenance Window
Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, June 7, from 6:00am-noon for planned maintenance.
2015-06-07 11:00:0006/07/2015 06:00 AM2015-06-07 17:00:0006/07/2015 12:00 PM
CHG0037085 - 6/7 Enterprise Applications Weekly ESUP Release Window
Outagenote
MyU Portal
Some systems will be undergoing scheduled maintenance on Sunday, June 7, between 6:00 am and noon.. As a result, you may experience errors within MyU pages. Systems will become available again at noon.
2015-06-07 11:00:0006/07/2015 06:00 AM2015-06-07 17:00:0006/07/2015 12:00 PM
CHG0037085 - 6/7 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Human Resources Management System
Human Resources Management (PeopleSoft) will be unavailable Sunday, June 7, from 6:00am-noon for planned maintenance.
2015-06-07 11:00:0006/07/2015 06:00 AM2015-06-07 17:00:0006/07/2015 12:00 PM
CHG0037085 - 6/7 Enterprise Applications Weekly ESUP Release Window
Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, June 7, from 6:00am-noon for planned maintenance.
2015-06-07 11:00:0006/07/2015 06:00 AM2015-06-07 17:00:0006/07/2015 12:00 PM
CHG0037085 - 6/7 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Course Management System (Moodle & Related Software)
Moodle will experience brief downtimes on Sunday, June 7, between 7:00 am and 9:00 am. This is due to a Moodle database upgrade. Users are encouraged to hold off on critical actions during this window (beginning exams, uploading files, etc). A popup message will be posted in Moodle starting on Saturday night as additional warning.
2015-06-07 12:00:2106/07/2015 07:00 AM2015-06-07 12:12:1506/07/2015 07:12 AM
CHG0037165 - Course Management System (Moodle & Related Software)
Outagedegradation
MediaHub
When users upload media files to MediaHub, their files are processed but email notifications that files are ready are not being sent out. This appears to be a connectivity problem between MediaHub and the campus mail system.
2015-06-08 09:10:0006/08/2015 04:10 AM2015-06-10 21:43:0006/10/2015 4:43 PM
PRB0043620 - MediaHub - media conversion completion emails not sending
Outagenote
MediaHub
Received an incident on Tuesday April 9th, that MediaHub wasn't sending email's to end users notifying them that their video had been processed. A problem was created and the Linux administration team had to revert an openssl upgrade that they deployed on June 8. Once this occurred, the system was back on and each user received their missing email from MediaHub. The log showed no missing files. Seven users were impacted by this outage.
2015-06-11 16:07:3206/11/2015 11:07 AM2015-06-11 22:09:4106/11/2015 5:09 PM
PRB0043620 - MediaHub - media conversion completion emails not sending
Outageplanned
Network Firewalls
On Sunday June 14th between 6:00 am and 8:00 am, data network engineers will replace the firewall modules that service the Data Center network. This only affects Data Center networks/VLANs that are protected by the current firewall modules (FWSM.) There will be a brief network outage while the firewall VLAN groups are moved to the new modules. The outage should be less than 1 minute but could be longer if there are any unforeseen issues and the entire change window is reserved for troubleshooting.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 12:20:0006/14/2015 07:20 AM
CHG0037173 - Data Center network firewall module replacement
Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, June 14, from 6:00am-noon for planned maintenance.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Outagenote
MyU Portal
Some systems will be undergoing scheduled maintenance until noon on Sunday morning. As a result, you may experience errors within MyU pages. Systems will become available again at noon.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Outageplanned
MyU Portal
MyU will be unavailable during scheduled maintenance on Sunday, June 14, from 6:00 am to 8:00 am.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, June 14, from 6:00am-noon for planned maintenance.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Human Resources Management System
Human Resources Management (PeopleSoft) will be unavailable Sunday, June 14, from 6:00am-noon for planned maintenance.
2015-06-14 11:00:0006/14/2015 06:00 AM2015-06-14 17:00:0006/14/2015 12:00 PM
CHG0037086 - 6/14 Enterprise Applications Weekly ESUP Release Window
Outageplanned
Moodle
Moodle 2.8 will be unavailable for approximately 5 minutes at 7:00AM on 06/17/15 while a fix is being applied to the Gradebook. This fix will seek to find discrepancies between two maxgrade data fields in the gradebook and will provide gradebook users with the option to fix those discrepancies.
2015-06-16 14:35:5906/16/2015 09:35 AM2015-06-17 12:28:3306/17/2015 07:28 AM
PRB0043632 - Moodle Gradebook Fix: Find and fix discrepancies between max grades
Outageoutage
ULearn
We currently are experiencing problems with ULearn. Users may get the error message "The page cannot be displayed because an internal server error has occurred." after logging in. Technicians are researching the situation and working to resolve the issue as soon as possible. Individuals with ServiceNow access can follow the outage progress in PRB0043636.
2015-06-17 13:20:0006/17/2015 08:20 AM2015-06-17 18:56:1606/17/2015 13:56 PM
-
Outageoutage
Technology Training
Registration for Technology Training short courses is currently unavailable due to the ULearn outage. Users may get the error message "The page cannot be displayed because an internal server error has occurred." after logging in. Technicians are researching the situation and working to resolve the issue as soon as possible. Individuals with ServiceNow access can follow the outage progress in PRB0043636.
2015-06-17 13:26:3406/17/2015 08:26 AM2015-06-17 19:35:3406/17/2015 2:35 PM
PRB0043636 - ULearn gives error: "The page cannot be displayed because an internal server error has occurred"
Outageplanned
Employee Training & Tracking
A ULearn planned maintenance window has been scheduled for Saturday, June 20th from 12:00 - 3:00 am. Users who attempt to log in may receive a message indicating that the system is undergoing system maintenance.
2015-06-20 05:00:0006/20/2015 12:00 AM2015-06-20 08:00:0006/20/2015 03:00 AM
CHG0037342 - ULearn Planned Maintenance Window
Outageplanned
Human Resources Management System
Human Resources Management (PeopleSoft) will be unavailable Sunday, June 21, from 6:00am-noon for planned maintenance.
2015-06-21 11:00:0006/21/2015 06:00 AM2015-06-21 17:00:0006/21/2015 12:00 PM
CHG0035392 - June Enterprise Applications Monthly Release Window
Outageplanned
Enterprise Student Administration
Enterprise Student Administration (PeopleSoft) will be unavailable Sunday, June 21, from 6:00am-noon for planned maintenance.
2015-06-21 11:00:0006/21/2015 06:00 AM2015-06-21 17:00:0006/21/2015 12:00 PM
CHG0035392 - June Enterprise Applications Monthly Release Window
Outageplanned
PeopleSoft Financials
PeopleSoft Financials (EFS) will be unavailable Sunday, June 21, from 6:00am-noon for planned maintenance.
2015-06-21 11:00:0006/21/2015 06:00 AM2015-06-21 17:00:0006/21/2015 12:00 PM
CHG0035392 - June Enterprise Applications Monthly Release Window
Outagenote
MyU Portal
Some University systems will be undergoing scheduled maintenance from 6:00am - noon. As a result, you may experience errors within MyU pages. Systems will become available again at noon.
2015-06-21 11:00:0006/21/2015 06:00 AM2015-06-21 17:00:0006/21/2015 12:00 PM
CHG0035392 - June Enterprise Applications Monthly Release Window
Outageoutage
Wired Network
At approximately 2:30 p.m. , Data and Voice Network Service became unavailable for the Twin Cities campus. The Data and Voice Networks on the Saint Paul campus are done at this time due to power event. We do not have an ETA at this time. Engineers are investigating the cause and will work to resolve the issue as soon as possible. Visit the University's Service Status page for updates. ServiceNow users can refer to PRB0043641 for more information. We apologize for the inconvenience, and thank you for your patience. Thank you, Louis Hammond, Service Director, Data and Voice Sevices
2015-06-21 19:30:1606/21/2015 2:30 PM2015-06-22 14:50:3506/22/2015 09:50 AM
PRB0043641 - St. Paul network and Voice is down
Outageoutage
Telephone Services
At approximately 2:30 p.m. , Data and Voice Network Service became unavailable for the Twin Cities campus. The Data and Voice Networks on the Saint Paul campus are done at this time due to power event. We do not have an ETA at this time. Engineers are investigating the cause and will work to resolve the issue as soon as possible. Visit the University's Service Status page for updates. ServiceNow users can refer to PRB0043641 for more information. We apologize for the inconvenience, and thank you for your patience. Thank you, Louis Hammond, Service Director, Data and Voice Sevices
2015-06-21 19:30:1606/21/2015 2:30 PM2015-06-22 14:50:3506/22/2015 09:50 AM
PRB0043641 - St. Paul network and Voice is down
Outageoutage
WIFI Network
St. Paul Campus continues to experience network issues. WiFi is working in some areas but not wired Network access. Network staff are working to find the cause of the problem and restoring access. Some equipment may need to be restarted to reconnect to the network.
2015-06-21 19:58:1606/21/2015 2:58 PM2015-06-22 14:50:3506/22/2015 09:50 AM
PRB0043641 - St. Paul network and Voice is down
Outageplanned
UMConnect
UmConnect will be unavailable from 00 to 2AM on June 25, 2015.
2015-06-25 05:00:0006/25/2015 12:00 AM2015-06-25 06:21:1506/25/2015 01:21 AM
CHG0037353 - UMConnect Shutdown For Copying Content Files
Outageplanned
Employee Training & Tracking
A ULearn planned maintenance window has been scheduled for Saturday, June 27th from 12:00 - 4:00 AM. Users who attempt to log in may receive a message indicating that the system is undergoing system maintenance.
2015-06-27 05:00:0006/27/2015 12:00 AM2015-06-27 09:00:0006/27/2015 04:00 AM
CHG0037282 - ULearn Planned Maintenance Window
Outagenote
Moodle
In Moodle 2.6 and 2.8, due to a problem with the Turnitin service, Assignment, Forum, and Workshop activities with Turnitin enabled were taking up to 30 seconds to load. In addition, student submissions were not being passed to the Turnitin service. The problem started 6/27/2015 at 7:30 PM and was resolved at 6/28/2015 at 2:40 PM. Submissions to Turnitin during this degradation were sent to the service automatically when the problem was fixed.
2015-06-28 00:30:0006/27/2015 7:30 PM2015-06-28 20:26:4106/28/2015 3:26 PM
PRB0043650 - Moodle: Turnitin service down, some slowness accessing associated Moodle tools
Outagenote
Storage Services for the University Community
per CHG0037177 starting at 6:00 a.m. on Sunday June 28th we will be updating the firmware on our SAN fabric 1. This work is non-disruptive if your hosts multipath is properly configured and working correctly. The entire process should not take more than an hour. If you have any questions or concerns please feel free to contact us.
2015-06-28 11:02:0006/28/2015 06:02 AM2015-06-28 11:56:0006/28/2015 06:56 AM
CHG0037177 - Storage Services for the University Community
Outageplanned
ImageNow
ImageNow will be unavailable Sunday, 6/28/15 from 8:00am - 9:00am for routine maintenance.
2015-06-28 13:00:0006/28/2015 08:00 AM2015-06-28 13:40:0006/28/2015 08:40 AM
CHG0037328 - ImageNow -- Move OSM File Directory from SAN to Isilon
Outagedegradation
Hardware & Software Maintenance & Management
OIT's JAMF Casper Suite for Apple Device support will be experiencing service degradation while the database is rebooted. The servers should recover automatically but we will be monitoring them to ensure the system is fully functional once this change is complete.
2015-06-28 14:00:0006/28/2015 09:00 AM2015-06-28 14:00:0006/28/2015 09:00 AM
CHG0037294 - MySQL hotel - Upgrade to 5.6.25 Enterprise, brief production outage